A fine Swiss watch is built to last generations — with the right care. Edox North America keeps your timepiece running accurately and water-tight through certified servicing by Edox-trained watchmakers using genuine parts.
Recommended maintenance
- Every 2 years: a maintenance service to verify water resistance and optimal functionality — especially important before each diving season for sports models.
- Every 4 to 6 years: a complete service, to address the natural wear of more than a hundred synchronized components in constant movement.
Service types
- Complete service: full dismantling, movement overhaul, component replacement, ultrasonic cleaning, water-resistance renewal and final inspection.
- Maintenance service: case disassembly, battery replacement (quartz), cleaning, seal renewal and inspection.
- Battery service: case opening, battery replacement and gasket renewal.
- Polishing service: a complete refreshment of the case and bracelet (excluding surface-treated finishes such as PVD or DLC).
Sending your watch in
Before shipping your Edox for service, please:
- Include your International Edox Warranty Card with the retailer stamp and purchase details;
- Add a note with your contact information and the reason for servicing;
- Pack the watch with adequate padding and send it by registered, insured mail.
To begin, email info@edoxwatch.com and we will arrange insured shipping and provide an estimate before any chargeable work begins. Service costs vary by model and region; we will confirm pricing with you in advance.
See also our Warranty & Service page for warranty coverage details.